Frequently asked questions
Can't find what you're looking for? Reach out — we're here to help.
Downloads
How do downloads work?+
After purchase, you'll immediately receive an email with a secure download link. You can also access all downloads from your customer account.
How long do downloads last?+
Forever. You get lifetime access to every guide you purchase, and can re-download at any time.
Do I receive updates?+
Yes — when we update a guide, past customers get the new version at no additional cost.
Compatibility
Can I use guides on my iPad?+
Yes. Every guide is a standard PDF that works beautifully on iPad, iPhone, Android tablets, Kindle Scribe, and any Mac or Windows computer.
Can I print the guides?+
Absolutely. All guides are print-ready, and many include printable trackers, worksheets, and pocket cards.
Payments & refunds
Refund policy+
Because our products are instantly delivered digital downloads, all sales are generally final. If you're not satisfied, please contact us within 14 days and we'll make it right.
What payment methods do you accept?+
All major credit cards, Apple Pay, Google Pay, PayPal, and Shop Pay — via our secure Shopify checkout.